Return & Refunds

A customer will be allowed to return the product he purchased from the website within 14 days through multiple options as explained below.

 

PICK UP FROM HOME

• Customer will be allowed to return the product by choosing “Pick up from home” option. 
• Customer will require send an email to care@ovsfashion.me and mention the order no  to the product(s) they  wishes to return
• An email will be sent to the customer confirming the return of the product
• Payment will be reversed back to the customer account he used for purchasing the product
• If the purchase was done through Cash on delivery method, customer account on the website will be credited with the same amount of the return order. This can be redeemed for completing the any future purchases on the website without any restrictions.